Business Management Suite

Privacy policy

Effective September 8, 2026

This policy covers the RV Business Tech Android and iOS apps, identifier com.rvbusinesstech.members, and the Business Management Suite at members.rvbusinesstech.com. RV Business Tech provides these services to authorized clients, members, partners, and staff.

Information used by the service

We process account information such as your name, email address, account and organization identifiers, password credentials, optional phone number, profile information, and your assigned access. Authentication credentials are used to secure your account; passwords are stored as password hashes.

Depending on your assigned features and what you submit, the service processes business contacts and addresses, projects, requests, notes, calendar or work events, messages, email content, attachments, photos, videos, audio, documents, and financial or payment-related business records. Information you share in a workspace can be visible to its authorized members and administrators.

Camera and microphone access is requested when you use supported calling features. Video rooms transmit audio and video to the participants. Where meeting recording is available and used, recordings are stored as workspace content. Files are accessed through files you choose; saving a download uses the location you select on your device.

We also process IP addresses, login and security events, device or browser information, app installation identifiers, notification tokens, and technical diagnostics to operate the service, deliver notifications, troubleshoot problems, and prevent unauthorized access.

How information is used and disclosed

Information is used to provide account access, deliver the workspace features you use, support collaboration, send service notifications, and maintain security and reliability. Workspace administrators manage access to business information.

Service providers process information needed to host and operate the platform, deliver email and push notifications, and support integrations selected for your workspace. The mobile apps use Google Firebase Cloud Messaging for push delivery, including installation identifiers and notification delivery information. iPhone and iPad notifications are also delivered through Apple Push Notification service. Optional GIF searches and media can involve GIPHY and KLIPY. Connected services receive information needed for the integration you use. Links to other websites and apps are governed by those providers' own privacy policies.

We do not sell personal information or use this app to serve targeted advertising. Information may also be disclosed when required by law or when reasonably necessary to protect accounts, the service, or the rights and safety of others.

Chat safety and moderation

When you report a user or message, we store your identity, the reported user and message identifiers, your reason and details, and a copy of the reported message text. Authorized workspace moderators can review reports and associated attachments and record their actions. Reports are not shown to the reported person. We also store your workspace block list and acceptance of the community rules to apply your choices and protect the workspace. These records may be retained as needed to handle abuse, resolve disputes, and maintain service security.

Security and storage

The app connects to the platform over HTTPS. Live calls use encrypted transport. Access controls limit business information to authorized accounts. These protections do not make business chat or stored recordings end-to-end encrypted. Session credentials and saved-file references are stored on your device to support sign-in and reopening downloads. Files you save remain in your selected storage until you remove them.

Retention and deletion

Account and workspace information is retained while needed to provide the service and maintain the relevant business relationship. Security logs, backups, transaction records, and records required for legal, accounting, fraud-prevention, or dispute-resolution purposes may be retained as needed for those purposes. When information is no longer needed, it is deleted or de-identified.

You can request deletion of your account and associated personal information at our account and data deletion page. We verify the requester and coordinate with the organization responsible for the workspace. Shared business records may need to remain available to that organization, or be retained for the purposes above; where appropriate, we remove or de-identify your personal information. We explain applicable retention and any additional steps when processing your request. Removing the app alone does not delete your server account or files you have saved.

Your choices and contact

You can decline camera, microphone, and notification permissions in your device settings; related features may then be unavailable. Your workspace administrator can help with access and profile corrections. This business service is intended for adults, not children.

For privacy questions, access or correction requests, or deletion requests, email sales@rvbusinesstech.com with the subject “RV Business Tech privacy”. Do not send passwords or payment details. We may update this policy when the service or its practices change; the effective date will be updated here.